◎ Prazis does not cover any customs duties, import taxes, or related fees. The recipient is responsible for these charges.
◎ Prazis does not handle any customs duties, import taxes, or related fees. The recipient needs to calculate and cover local tax rates.
◎ We do not offer transportation services other than FedEx or allow specific shipping methods.
◎ If the shipment has reached the recipient's country, any transportation-related issues should be addressed with the local FedEx. For goods that have not yet reached the recipient's country, Prazis will handle any issues.
◎ If the items are not received, leading to the return of the goods to Prazis, we will not provide any refunds. Reordering will require payment of the relevant fees once again.
◎ To protect both parties' interests, please record a video when unpacking and keep the receipt securely.
